January 12, 2022 Downtime Report

Hello!

We had a few minutes of downtime today (Jan 12th, 2022), and our team would like to explain what happened.

We have big plans for Classkick in 2022! Part of those plans is to create some tools that allow our team to make changes to Classkick faster so we can make Classkick better than ever!

Today we were using our new process to make changes to Classkick for the first time, and a change that was scheduled to go out after school hours accidentally went out right after we queued it up. This change overloaded one of our databases, and brought Classkick down.

As soon as we realized what happened we stopped the process and brought Classkick back up.

We’re sorry for the downtime today. We know Classkick is an important part of your classroom, and it’s important that it be available all of the time. We’re taking what we learned today and will use this new knowledge to make our process better in the future!

Looking forward to an exciting 2022,

Team Classkick Engineering